Ask 311, (901) 636-6500. Click on the . Title IX states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance" 20 U.S.C. They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. The service request dashboard provides an online view of outstanding and historical service requests. And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. Dial the AT&T Direct Access Number + area code + phone number. All service requests during implementation will be directly routed to your implementation team within your chosen time zone. Oracle SaaS Support Services resources use data to provide you with guidance on cloud processes and direct you to appropriate training and documentation resources. Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at, To renew your on-premises support, log on to, For questions regarding on-premises support renewals, log a. Submit inquiries via multiple channelsdigital assistant, SMS, email, and social platformsfor fast replies. In addition, remember these important tips to ensure your data is secure: Never share your password with anyone. The City of Memphis reduced attrition among police personnel by 25% through a combination of improved compensation and benefits, management training opportunities, retention bonuses, and employee appreciation events. Essentially, our HR team is taking care of the employees who take care of our citizens.. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. Provide a complete HR service delivery solution thats unified with HCM, removing the need for third-party integrations. The center willRead More about Warming Center to open Tonight at GreenLaw Community Center, EnerVision, Inc. (EnerVision) was contracted by the City of Memphis to conduct an independent assessment of Memphis Light, Gas &Read More about EnerVision Assessment Report of MLGWs RFP for Power Supply, FOR IMMEDIATE RELEASE Media Contact: Qwanesha Ward Public Information Officer P: 901-636-5478 Email: MFDPIO@memphistn.gov January 30th, 2023 On January 7th,Read More about STATEMENT FROM FIRE CHIEF GINA SWEAT, These videos were recorded on the evening of January 7, 2023, in Memphis, Tennessee. Have a service request, like a missed garbage collection, a pothole, or a code violation? To maximize your experience with our website, please use Google Chrome . For questions concerning your support license or support contract, please see the Renewing Support section. Private-sector veteran, Alexandria Smith, was hired by Mayor Jim Strickland as the new chief HR officer to improve the morale of employees and enhance the delivery of services to more than 652,000 citizens. ESSENTIAL JOB FUNCTIONS: Works under the general supervision of assigned supervisor/foreman in performing preventive maintenance and minor repairs on.. General Services. Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. 2. staff, students, alumni, former students, etc.) Va AT&T Direct: 1999119 conectar a 877.767.2253, Va AT&T Direct: 800.1288 conectar a 877.767.2253, Va AT&T Direct: 138126 or 9999190 0800-222-1288 conectar a 877.767.2253, Va AT&T Direct: 800.0.123 conectar a 877.767.2253, Va AT&T Direct: 1.800.872.2881 877.767.2253, Va AT&T Direct: 1.800.0174 conectar a 877.767.2253, Va AT&T Direct: 008.11.800 conectar a 877.767.2253, Va AT&T Direct: 000.410 conectar a 877.767.2253, 2 Stage dialing: First 00.111.11 then 800.379.0402, Oracle has withdrawn all operations in the Russian Federation. If you did not change TOM, Copyright Facebook-f Twitter Linkedin-in. Microsoft Teams is available to all faculty, staff and students. Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development Using chat helps improve the Oracle SaaS Support Services experience and helps decrease resolution times by answering questions, providing status updates, and offering troubleshooting assistance to help resolve open service requests quickly. View past, pending, and future renewals. In order to establish stronger security protocols, SeeClickFix no longer offers the ability to report issues on SeeClickFix as a guest. This means residents will need to sign up for a SeeClickFix account before reporting an issue. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. See our page about Microsoft Teams for more information. Organization/Vendor Contact Information. Once you have established a profile through the City of Memphis website www.memphistn.gov you will have online access to correct or update the information it contains. And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Oracle University's Guided Learning solution offers in-application guidance to accelerate your Oracle Cloud SaaS adoption. relative. Beware of phishing emails that attempt to lure you to malicious websites. Watch for email notifications about your password changing. 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. 262 0 obj <> endobj 304 0 obj <>/Filter/FlateDecode/ID[<300567D64276FC47AC3462E3E4475293><168F1BF5D42E481FAA884E64A77BD5DB>]/Index[262 63]/Info 261 0 R/Length 170/Prev 276529/Root 263 0 R/Size 325/Type/XRef/W[1 3 1]>>stream Oracle Construction and Engineering (including Aconex and Textura), Oracle Health Sciences (including goBalto), Oracle Hospitality and Food & Beverage (MICROS), Local Government (NetSuite for Government or Public Safety Suite), https://www.fcc.gov/general/trs-state-and-territories, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs, oracle.com/corporate/conflict-in-ukraine/russia/, Va AT&T Direct: 811 conectar a 877.767.2253, Va AT&T Direct: 800.10.1110 conectar a 877.767.2253. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Create an account if you don't have one already. Oracle HCM CloudEmployee Experience Demo (8:48). New. We are with you throughout your journey, with the insight to drive the right actions, and the tools to help you maximize effectiveness. Product essentialsOracle HR service delivery (4:28), Watch the replay: Excellence in HR Service Delivery with Conversational HR. 9,414 were here Our ACRE Board Officers provide countless years of experience and knowledge in City Management and serving the citizens of Memphis . Leaving City of Memphis Employment. You must have an oracle.com account to sign in to My Oracle Support. They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. Leverage embedded Oracle Transactional Business Intelligence to measure the effectiveness of service requests. Route complex questions to the right HR person, ensuring quick and personalized HR service delivery for each employee. Sign up Location: Administration Bldg Room 100. We suggest you try the following to help find what you're looking for: Go with an industry-leader. Use synonyms for the keyword you typed, for example, try "application" instead of "software. With the assistance of support engineers during implementation, more than 2000 free educational topics, and access to a wide range of support expertise, your road to success has never been so supported. Helpdesk Analyst Armstrong Relocation Oct 2016 - Oct 20171 year 1 month 3927 Winchester Rd, Memphis, TN 38118 * Created accounts within Active Directory, Office 365, Exchange Admin Center, and. Overview 1.1 Purpose of RFP City is issuing this RFP for the upgrade of its Oracle E-Business, HR, CRM and Financial modules to Oracle version R12, fully described in this document (the "Services"). Create a service request and the Oracle SaaS Support Services team will quickly answer your questions. Only authorized employees and hiring authorities have access to the information submitted. Sales Inquiries US & Canada +1 877 476 0576 info@spinnakersupport.com Press & Media Inquiries Global media@spinnakersupport.com sharing, and communication all under one platform. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. You can also view our calendar for announcements and upcoming events, participate in industry-specific discussion forums and idea labs, and receive notifications of release updates, upgrades, and new product functionalities. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Oracle is committed to providing proper support through this process to help ensure that our customers can reach project milestones on time. Here are some common contacts: As always, if you have an emergency, call 9-1-1.Are you a member of the media? As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, As we celebrate Womens History Month 2023, this is the first time in the City of Memphis history that allRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, At 10 p.m. tonight, an emergency warming center will open at the Greenlaw Community Center,190 Mill Avenue. ". This includes a UofM employee, friend, or Microsoft Note:If you have recently changed your password, forget and re-add all UoM wireless networks The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. For more information, visit The University of Memphis Equal Opportunity and Affirmative Action.Title IX of the Education Amendments of 1972 protects people from discrimination based on sex in education programs or activities which receive Federal financial assistance. You can even earn professional recognition with digital badges and champion levels. However, you can still report anonymously, if you choose to do so. your password, please contact the Service Desk immediately. Never respond to an email request for your username andpassword or any other request to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store, Division of Housing & Community Development. Automotive Technician. The more we rely on technology in our daily lives, It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Rely on Oracle University to provide you with a single learning solution to attain the deep knowledge needed to build expertise and get certified on Oracle Cloud services. Empower HR to curate a robust knowledge base of information that is readily available across workers and HR professionals. We've added a live chat channel, specialized implementation support teams, a more comprehensive service request dashboard, and proactive service request monitoringall focused on your personal cloud journey. Contact Us901.678.8888 (excluding Help Request. Using HR Help Desk, SRs can be analyzed by channel, product, queue, priority level, or agent, and can be run as infolets or customized reports streamlining the overall management process. Offer a simplified experience that is personalized to each employee with a unified HCM solution that supports every employees unique needs. We could not find a match for your search. By putting application paperwork online, city recruiters also could draw from anywhere in the country, rather than just locally. For questions concerning your support license or support contract, please see the "Renewing Support" section. Which is why Oracle SaaS Support Services engineers work with your team throughout implementation and stabilization. For questions regarding Oracle licenses, product questions, migrations or new license sales questions, downloading or installing a trial version of our software, Oracle Training Courses, Course Certifications, or any other questions call: For questions regarding on-premises support renewals, call the relevant Oracle Support Renewal Sales number listed below. Click Here for Instructions on How to Update your Mailing Address. The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. 2 1. vii E-Business Suite Home Page. section "Add" button . City of Memphis Oracle R12 Upgrade RFP 1 1. The city also has recruited 363 new firefighters. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, City Council: 901-636-6786, find council member contacts, Memphis Fire (non-emergency): 901-636-FIRE (3473). My Oracle Support enables you to track your requests and reach out to relevant support teams who can prioritize and resolve your requests faster. Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. the University's self-service Identity Management website. Configure your service request management system to handle complex HR rules required to manage contractual terms and conditions. The city also has recruited 363 new firefighters. Teams is the hub for group collaboration in Microsoft 365 that integrates people, City of Memphis Blue Cross Blue Shield Update. Netherlands Antilles: Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. Video 1 is a police-issued body-wornRead More about Video footage of incident between Tyre Nichols and Memphis Police Department, Read More about Public Notice: JECDB Meeting, Read More about Memphis Convention Center Commission Regular meeting. Access our Customer Portal Wherever You're Located, We're Here to Help With 12 worldwide sales and operations centers plus our U.S. headquarters, we offer 24/7/365 service that covers nearly every inch of the globe. Email where you can be reached *. Here, you can initialize your account. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. Click Here to View the Frequently Asked Questions. COVID-19 Updates. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. Death of an Employee/Retiree. Health Reimbursement ArrangementsGroup plan O: (866). in its Password Reset service. Steel Frame built to last. For more information about IT security, please visit the ITS security website. Online applications are stored on a secure site. Click on the "Me" icon 7 : Click on . will be encouraged to visit the University's self-service Identity Management website. Access Support for your products: You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support. City of Memphis Employee Healthcare, Retirement & Disability Services. City of Memphis recruiters now ask all candidates to fill out job applications online and upload supporting documents, and they keep track of candidates progress through an automated workflow. Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Espaol The City of Memphis remains dedicated to building and investing in an environment of health . 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