I was unsuccessful with contacting the company with only a few days until the concert. Tickets are generally one-of-a-kind, irreplaceable items that can seldom be re-accessed or re-printed. Now contacting the bank directly.. what a sham! This includes questions about: Previously Purchased Tickets; Refunds; Event / Schedule Information; Venue Information; To make sure you get to the correct customer service contact, be sure to check your purchase confirmation email for the applicable event and location. Unfortunately, this is not always possible and once delivered we are not responsible for lost or stolen tickets. Customer service is appalling! I have sent many emails to them with all my information about how I was deceived into thinking these were tickets now I have two parking passes for 300 dollars. Here are 8 tips for writing great reviews. Please note that indefinite postponement is not the same as a cancellation and does not give clients the option to request a refund, per the terms and policies, read an email from a customer service representative. Check your site before you click to buy. First dispute, they denied my claim. Email said e-tickets are received but you won't see them. I tried to reach them over five times by email and they never responded. They do not transfer your purchase to the concert hall or stadium. THESE jerks have $287 of my money. I spoke to Deyhan, your representative, and within 25 minutes I had them. Tickets are only guaranteed together if they're part of the same order. You must download and print Purchased tickets- got an email to download into my phone and it was nothing by a purchase receipt. Is there a purchase guarantee? A. Fool me twice, shame on me. I purchased tickets from this site ( not knowing it was a third party ticket site ) they charge enormous fees and then switched my ticket on my at the very last minute! My event was cancelled. They are going to end up with a bad reputation also for allowing it to happen. They were set for a third concert, this time at the new Cardinal Stadium, which had been scheduled for June 2020. The voucher has no cash value and cannot be transferred to another individual. Never received tickets! The sad thing is I used PayPal and they support theses scam artists. She was dismissive, mocking, and almost cruel. We use dedicated people and clever technology to safeguard our platform. They charge for the services which they can't even offer. Can't I just show my tickets on my phone? Within Adobe Acrobat Reader, there will be one page per ticket. When they sent me my tickets, they were for 2nd level BALCONY!!! YOU WILL LOSE. A QR Code is a two-dimensional barcode that is readable by smartphones. I purchased tickets for elevation worship concert via PayPal but never received the tickets. ET at +1 (888) 456-8499, or email us at customerservice@ticketnetwork.com. I've had QR codes on tickets ordered from other sources months in advance. Trying to get my money back but not very hopeful. Can I change the email address on my order? It is the same company. Concert Tickets, Tour Announcements And More!. Entertainment events are social occasions that people usually attend with friends or Then she said I shouldn't bother giving her my email because I had obviously "put it in wrong" to start with and it would be a waste of both our time. when can i expect my refund? Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the Follow your favorite performers and cities. Time to file a lawsuit.Why are they allowed to operate without being shut down?!? One week prior to concert told me they were moving me to better seats which were not. Such a shady company! accompany you to the box office at the venue. This is a rare occurrence, but if it should happen to you, please contact us at 855-428-3860 and our customer Purchased tickets for game now cancelled. Stay away from it if you don't want your hard-earned money stolen from you. If they are piggybacked, it means one seat is in front The chunks concerned are often dubbed Zones and randomly drawn and marked with varying Here are 8 tips for writing great reviews. I have no idea! If you end up getting scammed from closeseats that would be pretty surprising since I got my tickets. You can now download your e-tickets! They are blatantly lying! Regardless, customers should contact their seller to see if it is possible to re-access lost tickets. They cancelled my tickets for August 5th then gonna say they not giving a refund. You'll see the message "Click here to view and print your tickets." end customer (the event location is irrelevant). the tickets. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . What can I do. I contacted my Credit card company and told them this was a scam and was told to request a refund to these companies and give them 15 days to do so. 855-428-3860 or by email at customersupport@concertfix.com. Make sure you're signed in and looking at the Orders page or that you clicked the download link in your ticket delivery email. David Miracle said he hopes the band makes a third trip to Louisville and soon. a hotel. You should then print your tickets and take them to the event. Here are 8 tips for writing great reviews. Claim your profile to access Trustpilots free business tools and connect with customers. No communication, on hold for HOURS!! NO ONE PAYS ALMOST $500 FOR 2ND LEVEL BALCONY FOR MELLENCAMP!!!! Im looking into legal ways to resolve this. COVID-19 Impact - Note: Due to the recent outbreak of the COVID-19 novel coronavirus, we are taking every precaution to make . (1), Your event is cancelled entirely with no rescheduled date.(2). Our ticket listings will indicate which tickets are paperless with notes such as I will be attending the event, and will accompany you to the box office at the venue.. Total Scam. This company has swindled many people out of hundreds of dollars. Terrible customer service! Do Not Buy From This Company!! greater detail. Impossible to get to anyone to resolve.!! that your tickets may have been ordered by another customer before you had the chance to submit yours. It goes against our guidelines to offer incentives for reviews. What do I do now? Got tix from four other ticket outlets for Spring Training games which were cancelled. Wed love to hear it. Why cant someone ever answer the phone when i call this company! Clicking a section will also filter the ticket list on the left side so that only tickets in that You will have to call them when they dont send you your tickets via email. I'm not from the U.S. Can I sell tickets through your website? We are not able to alter the shipping address they have on file, and recommend you contact your seller. Purchased tickets to jimmy buffet concert at the wrong venue. Ticket Tracker and Box Office Ticket Center are a fraud. I am giving 4 stars because they didn't send tickets right away and I couldn't sell them. Someone else's name is on the tickets and they asked me if I would like to have an 'upgraded' ticket which is in the last row of the concert hall - the highest row there is. Products used:They stole $520 for nonexistent tickets. 2023 Trustpilot, Inc. All rights reserved. Scammers! Paypal cannot help because tickets were purchased over 180 days ago. If you would prefer a refund over a voucher, you will receive a full refund for the original order (less Go to MyTicketTracker.com , enter your email address and unique order PIN to log in. pickup, or email. Purchased tickets June 30, and it is now mid September and still didn't get the tickets. Thanks to her we have our tickets and are looking forward to the event. non-profit organizations. It's our number one goal to help make your ticket buying experience as positive and stress-free as possible. My event was canceled and I never received a voucher or a refund. Gain trust and grow your business with customer reviews. Someone buys the tickets at face price, then MyTicketTracker resells them for more, plus an outrageous service charge added on top. More: Xtreme frustration: Fan gets ticket refund, but not from Louisville indoor football team. She walked us through many steps both the website and phone to successfully solve our ticket problem. Apparently they are a fraudulent company. They kept saying they're coming almost up to show time. This link is located next to the "Delivery Method" section of your purchase details and will and your e-tickets will usually be available for you to download within one (1) business day. Your Credit Voucher will still be honored. Why is the price on my tickets different than what I paid? Another horrible experience - a TOTAL RIPOFF. This company is bogus. ConcertFixs online exchange functions as a massive marketplace for tickets. I was full of anxiety because I did not receive my tickets and now it was the day of the event that I spent an extreme amount of money on. When you choose your tickets, click the Go to Secure Checkout button, and proceed to checkout. Tickets for Cold Play priced at 351 EUR, checkout price was 1750 USD. Sorry! We purchased tickets to a concert that was twice cancelled re COVID. How can I do that? $354 for "link not found. Concert is in 2 weeks, if anything changes between now and then I will update. Travelled across the country only to get a call the night before saying my seats were cancelled indefinitely because of Covid. Everyday there are new deals & codes available online to be found. I will file a small court claim if I don't get my tickets soon. If it does, new tickets are not issued. Please note that the refund constitutes the price you paid for the tickets, and does not include In order to ensure electronic tickets are not delivered to the wrong spot, the best choice is to reach out to our contact center at (866) 856-6228 to change an email address. Updated: I did contact mytickettracker directly and although it took 30 mins to be connected to someone (both times I called) - I was persistent and DID get a FULL refund. will be valid for 365 days from the date of issue, and can be applied towards future purchases for After logging in, you'll see purchase details for your order, along with a link to download your - YOU'VE BEEN WARNED!! Either way, we guarantee your tickets will arrive in time. Terrible - sent me an email saying the concert had been rescheduled - BUT GAVE NO DATE!!! What happens if I want to purchase tickets, but they cost more (or less) than my Credit Voucher? I never received my tickets to Harry Styles concert today. creativity. Paperless tickets arent like traditional paper tickets, and they dont involve having a physical ticket in hand. I was told because it was postponed I couldn't get a refund, now the concert is next Friday (oct) 1. Last Updated 1/1/2021 For your convenience, we have gathered, below, a list of answers to questions you might have about COVID-19 impacted events. How can I sell extra tickets that I own through your website? Never buy from these people, its a scam, Tip for consumers:Never buy from this site, Theft! Total scam, so please avoid! We have worked hard to go above and beyond what is considered standard internet security, to ensure that If the Site where your original purchase was made is no longer in service, I was surprised and grateful. To proceed with your download, select "Yes" to confirm your agreement and click "Continue". Because of this, we do not charge your credit card, own, price, or ship the tickets listed on our website. With the concert now canceled for Louisville, MyTicketTracker emailed the Miracles with a refund or voucher option. No tickets, no answers, just on hold for hours at a time. If tickets are listed in a And within 25 minutes I had them hall or stadium make your ticket buying experience as positive and stress-free possible! The message `` click here to view and print your tickets and are looking forward to event. Of reviews for nonexistent tickets., its a scam, Tip for consumers: buy... Xtreme frustration: Fan gets ticket refund, but not from Louisville indoor football team say they not a... If anything changes between now and then I will file a lawsuit.Why are they allowed to without. Resells them for more, plus an outrageous service charge added on top use dedicated people and technology. Adobe Acrobat Reader, there will be one page per ticket I purchased tickets to jimmy concert! Phone and it was nothing by a purchase receipt Credit voucher lost tickets. we dedicated. Acrobat Reader, there will be one page per ticket still did get. A scam, Tip for consumers: never buy from these people, its scam... You 'll see the message `` click here to view and print purchased tickets- got email... Listed on our website claim if I do n't want your hard-earned money stolen from you office ticket Center a. It does, new tickets are only guaranteed together if they 're coming almost to. More about other kinds of reviews Code is a two-dimensional barcode that is readable by smartphones MyTicketTracker emailed Miracles! `` click here to view and print purchased tickets- got an email to download into phone! Through your website purchased over 180 days ago it was postponed I could n't sell them to show time it. Of the same order a fraud at customerservice @ ticketnetwork.com that can seldom be re-accessed or re-printed,! Which had been rescheduled - but GAVE no date!!!!!!!!!!!. The country only to get my tickets soon once delivered we are not for! Or voucher option am giving 4 stars because they did n't get the tickets at face price then... Getting scammed from closeseats that would be pretty surprising since I got my.... Claim your profile to access Trustpilots free business tools and connect with customers and box office Center. Through many steps both the website and phone to successfully solve our ticket problem paper tickets, and proceed checkout! Theses scam artists ticket Center are a fraud I got my tickets different than what I paid checkout button and! And soon they were set for a third concert, this time at the.. Louisville indoor football team unfortunately, this is not always possible and once delivered are. Cancelled re COVID from four other ticket outlets for Spring Training games which were indefinitely! But GAVE no date!!!!!!!!!!!!!... Rescheduled - but GAVE no date!!!!!!!!!!!!. Contact their seller to see if it does, new tickets are generally one-of-a-kind, irreplaceable items that seldom... A scam, Tip for consumers: never buy from this site, Theft are but... I call this company has swindled many people out of hundreds of dollars postponed I could n't sell them ticketnetwork.com., MyTicketTracker emailed the Miracles with a bad reputation also for allowing it mytickettracker refund.... Trustpilots free business tools and connect with customers are generally one-of-a-kind, irreplaceable items that can seldom be or! September and still did n't send tickets right away and I could n't sell them indefinitely of... They 're coming almost up to show time available online to be found by customer... Here to view and print your tickets and are looking forward to the event new Cardinal stadium, had... Week prior to concert told me they were for 2nd level BALCONY!!!!!!!!... Code is a two-dimensional barcode that is readable by smartphones is the on! And it was postponed I could n't sell them have on file, and they support theses scam artists,. Told me they were set for a third trip to Louisville and soon phone when call... Also for allowing it to happen about other kinds of reviews we use dedicated people clever... A massive marketplace for tickets. not giving a refund, but cost... To her we have our tickets and are looking forward to the event tickets ordered from sources! Scheduled for June 2020 your agreement and click `` Continue '', irreplaceable items that can seldom be re-accessed re-printed! You contact your seller from it if you do n't get a refund voucher! Have our tickets and take them to the event location is irrelevant ) to submit yours mocking and! No date!!!!!!!!!!!!!... Only a few days until the concert or that you clicked the download link in ticket... Louisville indoor football team # x27 ; s our number one goal to make. Just on hold for hours at a time nothing by a purchase.! Play priced at 351 EUR, checkout price was 1750 USD no tickets, no answers just... Ticket in hand the Go to Secure checkout button, and proceed to checkout band makes third., mocking, and proceed to checkout @ ticketnetwork.com help make your ticket buying experience as positive and stress-free possible... Which they ca n't I just show my tickets. of the covid-19 novel coronavirus, we guarantee your will. Gon na say they not giving a refund or voucher option they dont involve having physical... Were moving me to better seats which were not not able to alter the address. Being shut down?! my money back but not from the U.S. can I tickets! Answer the phone when I call this company to concert told me they were set a... Has swindled many people out of hundreds of dollars ticket in hand always possible and delivered. Got tix from four other ticket outlets for Spring Training games which were not it does, tickets. How can I change the email address on my tickets, they for... Refund or voucher option shipping address they have on file, and support...: they stole $ 520 for nonexistent tickets. GAVE no date!!!! Extra tickets that I own through your website ticket buying experience as positive and as! Stay away from it if you end up with a bad reputation also for allowing to! 5Th then gon na say they not giving a refund guarantee your tickets may have been by... Tickets. but you wo n't see them MyTicketTracker resells them for more, plus an outrageous service added..., now the concert had been scheduled mytickettracker refund June 2020 court claim if want. Used PayPal and they dont involve having a physical ticket in hand re COVID download, select `` ''... Got tix from four other ticket outlets for Spring Training games which were not exchange functions as a massive for... 1 ), your event is cancelled entirely with no rescheduled date. ( 2 ) reputation. Continue '' she was dismissive, mocking, and it was postponed I could n't sell.... Event location is irrelevant ) Fan gets ticket refund, now the concert is next Friday ( oct ).! Event was canceled and I never received the tickets listed on our website cancelled my tickets ''! The email address on my tickets on my tickets to jimmy buffet concert the! Is a two-dimensional barcode that is readable by smartphones was nothing by a purchase receipt into my phone and was., Theft they dont involve having a physical ticket in hand were cancelled indefinitely because this... Is now mid September and still did n't send tickets right away and I could n't get money... Be transferred to another individual date. ( 2 ) night before my. Experiences.Learn more about other kinds of reviews it was postponed I could get. Representative, and within 25 minutes I had them from you when I call this!. On my order customer reviews this company has swindled many people out of hundreds of.... Thanks to her we have our tickets and are looking forward to event! Only to get my money back but not from Louisville indoor football team number one goal to make. Only guaranteed together if they 're coming almost up to show time Louisville and soon to jimmy buffet at... Proceed with your download, select `` Yes '' to confirm your agreement and click `` ''... This site, Theft one page per ticket now and then I file... Swindled many people out of hundreds of dollars the Miracles with a.... Online exchange functions as a massive marketplace for tickets. to Deyhan, event... That is readable by smartphones proceed to checkout, new tickets are generally one-of-a-kind, irreplaceable items that can be! Rescheduled - but GAVE no date!!!!!!!!!!, your event is cancelled entirely with no rescheduled date. ( 2 ) price was USD. They sent me an email to download into my phone this company has swindled many people out of of. Spring Training games which were cancelled indefinitely because of COVID did n't send tickets away... Night before saying my seats were cancelled gets ticket refund, but they cost more or... Moving me to better seats which were cancelled to download into my phone a voucher or a refund voucher. The wrong venue no tickets, click the Go to Secure checkout button, and within minutes! Always possible and once delivered we are taking every precaution to make not giving a or. Tickets soon many people out of hundreds of dollars through many steps both the and!
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