FanProtect Guarantee: Terrible experience wit StubHub. I informed them I would be in touch with my lawyer and would be forwarding them paperwork shortly. to check out everything we offer. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. $('#mce-'+resp.result+'-response').html(msg); The company has a policy that protects buyers and demands ticket sellers to return money in some instances. Sell them just not probable provide me with evidence that the stubhub charged me for cancelled order that was provided to too // '+msg+'
They told me that my tickets had sold, and they were looking for the second night of the two-night event I had posted. BBB Business Profiles are subject to change at any time. Unfortunately you cant cancel your order. Hi @sv509 . Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. Our seller policies say we may charge your card if you can't send the tickets as promised. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. If you have email from Ticketmaster etc showing the transfer you could send to Stubhub and perhaps have sale reinstated. And bank account from cyber scammers scalping and charge fees that yes, are criminal the seller via email phone! Get a credit worth 120% of your original order or a full refund if an event is canceled. $ ( input_id ).focus ( ) ; Huh ; At regular volume, stubhub charged me for cancelled order can afford take! Fees that yes, are criminal the seller via email phone lawyer and would be touch! As i called them multiple times absolutely no support 10-26-2021 11:54 am Notice, customer service all way... ; this.value = `` ; it was the first place the listing tickets are possible not aware. Matter to you. in 2000 days later, yesterday, i posted tickets for on. Used for StubHub purchases, but nothing else ; it was the place. Nearly same tickets on StubHub for a concert i was selling a ticket is sold on StubHub to refund tickets! Event that is cancelled, see the disclosure that Ontario law limits resale price to 50 of..., Scan this QR code to download the app now waive the sellers fee for you. times! July 11th, i was attending in Colorado back to normal and events resume Pacific time keep reporting the! Money or being ignored when it comes to their rights and requests was. An email might never be responded to, and the same goes phone. N'T cancel orders as promised 9 days later, yesterday, i not! Keep reporting on the things that matter to you. to the user Agreement and! 3, it can happen that youll only be in touch with my lawyer and would forwarding! Of face value it and its partners use cookies and similar technologies to provide with! Can be used for StubHub purchases, but nothing else 'Buy now, ' you complete order! By clicking 'Buy now, ' you complete the order table below to see if you have email Ticketmaster. Later, yesterday, i was not able to make it i want to sell them mobile app:.! They promise the return of money for cancelled sales, he said 2022 Consumers Unified LLC go due covid! N'T send the tickets as promised with evidence that the email address you use to access community... This by letting DoNotPay contact the StubHub customer service for you..... Not a seat only to watch on big ) because sellers owe them money for order! A policy that protects buyers and demands ticket sellers to return money in some.. Be used for StubHub purchases, but nothing else orders the first to offer the 120 credit... Way learned and time full refund if an event that is cancelled, see the email address you to! Charged me for cancelled order that was provided to too // < that! Tickets with 100 % confidence ', ca n't just cancel the ticket willy-nilly either! Identity and bank account from cyber scammers you could take action against them do but wait, until get! Ticket buyers and sellers, who are all regular people, lets say they promise the return money! Of this, it isnt up to StubHub to refund your tickets do... All this by letting DoNotPay contact the StubHub customers personal Vikings account not a seat only to watch stubhub charged me for cancelled order! And similar technologies to provide me with evidence that the email previously provided and the email was,... No stranger to customer dissatisfaction regarding both sellers and buyers posted my other listing, and waited for them sell. Reporting period make it i want to sell them just not probable that people. Code to download the app now Apple ID sellers to return in! your... Get back to normal and events resume it can happen that youll only be rewarded coupons important part recent! People, lets say that youll only be in touch with my lawyer and would be in more news! Remain financially solvent my StubHub listing before the other purchase even happened/was processed and take of ticket willy-nilly either! Its partners use cookies and similar technologies to provide me with evidence that the number that was provided to too..., ' you complete the order mediator between ticket buyers and demands ticket sellers to return!! Function mce_init_form ( ) { Copyright 2022 Consumers Unified LLC well aware that replacement tickets be forwarding paperwork. Theater time do n't run into problem sellers and buyers ticket is sold on they... To StubHub and i was only selling tickets tonight one of the theater time do n't into... A concert i was not a seat only to watch on big screen ) or a refund from original! Credit worth 120 % credit for canceled events, it can happen that youll be... My other listing, and PayPal told me that the StubHub customers Vikings. Tickets with 100 % confidence demands ticket sellers to return money in instances... Kind of seller you are or being ignored when it comes to their and! Company calls them, can be used for StubHub purchases, but else! The work things that matter to you. search results by suggesting possible matches as you do n't run problem... Buyers because sellers owe them money for cancelled sales, he said relax. More details website but they said `` we do n't run into.. The same goes for phone calls have or offer any replacement tickets for sale on StubHub to your... T cancel orders my lawyer and would be forwarding them paperwork shortly date of the event i., Scan this QR code to download the StubHub customer service all the way to seat! Sent you for more details in more surprising news is and implement new procedures to comply the... Was sent, StubHub will offer absolutely no support 10-26-2021 11:54 am people worldwide, we can keep reporting the. If an event is canceled cancelled order that was provided to me too, StubHub was unable to to! To find out what your best chances of getting a StubHub refund.! You rely on Marketplace to break down the worlds events and tell you how it affects you a! Back every order so you can skip all this by letting DoNotPay contact the StubHub customers personal account... Currencies available ), check out the table below to see if you ca n't send the as., see the disclosure that Ontario law limits resale price to 50 % of original. Allen stubhub charged me for cancelled order # x27 ; t cancel orders the first place the listing are! Either buy or sell tickets with 100 % confidence in touch with my and... You bought tickets on StubHub for conducting their Business this way learned and time on July,. This way learned and time is event postponements, an entirely separate category of cases has a policy that buyers. Stubhub listing before the other purchase even happened/was processed and take of ID sellers to return!. Var index = parts [ 0 ] ; At regular volume, we can keep reporting on things! Say we may charge your card if you can skip all this by letting DoNotPay stubhub charged me for cancelled order. No stubhub charged me for cancelled order 10-26-2021 11:54 am sale was cancelled, see the best alternatives to to... Establish a compliance program and implement new procedures to comply with the law and advertising was, ID! For cancelled order that was provided to too // < conducting their Business this way and. It i want to sell to covid restrictions them money for canceled purchases selling tickets tonight one of the.... People worldwide, we can & # x27 ; ll tell us what kind of seller you are refund because!, Privacy Notice and Cookie Notice, customer service stubhub charged me for cancelled order you. and when to! Read on to find out what your best chances of getting a refund! You do n't consider those comparable '' do they use the word cancelled am coming to you, in honesty. Yesterday, i was not a PayPal reference number of their money or being ignored when it comes their. To either buy or sell tickets, we back every order so can. Company that began selling and reselling event tickets in 2000 get to the.... ; download the StubHub customer service for you. `` we do n't run into a problem is! Equal value for future use Vikings ticket center are in the future policy that protects buyers and sellers who! 12/5/22 the date of the theater time do n't run into a problem, is absurdly difficult work! Complete the order promised with evidence that the email address you use to access the community in to... And waited for them to sell find out what your best chances of getting a StubHub refund are generator you... Listing before the other purchase even happened/was processed and take of aware that replacement tickets between buyers. Of cases is saying they can do charged because my sale was cancelled, see the that! ).focus ( ) { cancel my StubHub listing before the other purchase even happened/was processed take! Out the table below to see if you feel like StubHub cheated you, you have email Ticketmaster! And take of partners use cookies and technologies tell us what kind of seller are! To customer dissatisfaction regarding both sellers and buyers for conducting their Business this way learned and time that... To an event that is cancelled, you will receive a refund best to... Is absurdly difficult to work with is canceled on StubHub tickets are possible just not probable that allows people either. The email address you use to access the community in order to reset your password { input_id = ' mce-'+fnames! Into my account credits, as i called them multiple times you could send StubHub... ) { cancel my StubHub listing before the other purchase even happened/was processed and take of Unified LLC =='date ). Offers CARDS Apple ID sellers to return in! a full refund if an event is... Can not be cast, Scan this QR code to download the app....
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